Build an assistant around your own business knowledge

What is AI Chatbot Hub?

Customers rarely phrase a question exactly like the page that answers it. AI Chatbot Hub offers a way to bring business knowledge into a conversational interface. Teams can build agents without writing the entire application themselves, supply relevant source material and adapt the experience to their brand. Its focus spans customer conversations and workflows that connect those conversations to other business tools.

Give the agent a defined job

The service describes training from websites and files, with support for content such as images and tables. Appearance settings help fit the assistant into an existing site, while labels and variables support more structured conversations. An inbox and human handoff provide a path for cases that need staff attention. Analytics can help a team understand how people are using the assistant.

Connect conversation to operations

Published integration options include Make, Zapier and several website platforms. Begin with a narrow use case, such as answering product setup questions or collecting a service inquiry. Test common questions, ambiguous requests and cases where the source has no answer. A clear escalation path and regularly reviewed knowledge are more valuable than giving an assistant a broad job it cannot reliably complete.

Features to explore

• No-code agent configuration
• Website and file knowledge sources
• Conversation inbox and human handoff
• Workflow and website integrations

Who is AI Chatbot Hub for?

Small businesses and support teams with a defined knowledge base that want to add conversational assistance and connect qualified requests to existing operations.

Before you get started

Check connector availability and plan limits before rollout. Remove sensitive material from training sources and verify how the service handles retention, access and escalation.