Build a customer assistant from website and company information

What is Chatclient?

Chatclient is a custom AI agent builder for businesses that want customers to ask questions about their own information. Sources can include website pages, documents, spreadsheets, and pasted text. The agent's behavior and appearance can be customized before it is embedded on a site or connected through integrations and an API. The official product also includes automatic retraining, lead collection, and human handoff, connecting the knowledge source with a broader customer-service workflow.

Prepare the knowledge and answering rules

Bring together the pages and documents that describe the service accurately, then decide how the agent should respond when the material is incomplete. Chatclient's instructions can define a name, personality, and answering behavior. Automatic retraining can help follow source changes, but the underlying website still needs clear ownership. Test questions about prices, exceptions, and policies against the exact text the business has approved.

Connect the conversation to a next step

Lead collection and qualification can turn a question into an inquiry for the team, while human handoff provides a route for unresolved requests. The platform describes website embedding, integrations, and API access for other surfaces. Evaluate each channel with the same set of realistic questions and check what information reaches staff after a transfer. A consistent-looking widget is useful only if the answers and next steps are equally clear.

Features to explore

• Website and file knowledge
• Custom agent instructions
• Brand customization
• Automatic retraining
• Lead capture and handoff

Who is Chatclient for?

Businesses with maintained public documentation can use Chatclient when they want a branded assistant for repeated questions, especially where the same conversation may need to collect an inquiry or move to a staff member for resolution.

Before you get started

Check source permissions, retraining behavior, and integration access before deployment. Test unknown questions and escalation paths, and do not rely on promotional support-reduction or accuracy claims when planning staffing or customer commitments.