What is ResolveAI?
ResolveAI helps a business create an AI assistant using material it already maintains. Website pages, uploaded documents, and sources such as Google Sheets supply the knowledge, while instructions define the assistant's tone and scope. The result can appear as a website widget or in supported messaging channels. It is designed for recurring customer questions, presales information, and internal assistance where the answer should reflect a specific organization's policies.
Give the assistant a defined job
Choose a coherent source set before adding every available document. A bot explaining service packages needs current terms, eligibility details, and contact routes; an internal assistant needs the relevant operating instructions. ResolveAI allows persona and branding adjustments, and describes actions such as collecting email addresses and booking meetings alongside conversational answers.
Keep a person within reach
The dashboard shows active chats and allows a team member to take over. Notifications and conversation summaries help transfer context when a customer asks for human support. Supported channels include website embeds, Facebook Messenger, WhatsApp, and Slack. Test the same difficult questions across the channels you actually plan to use, including requests the bot should escalate.
Features to explore
- Website and document knowledge
- Google Sheets data sources
- Tone and branding controls
- Messaging channel integrations
- Live monitoring and human takeover
Who is ResolveAI for?
A fit for small support or sales teams with maintained reference material and a clear escalation route, especially when repetitive questions arrive through a website and several messaging channels during the working week.
Before you get started
An assistant can misread incomplete or conflicting source material. Keep policies current, test escalation behavior, and confirm channel permissions before allowing the bot to collect customer details or schedule appointments.
This introduction is independently written from public product information. It is not a hands-on review. Features and plans may change; confirm current details with the provider.
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